Refund and Returns Policy

1. General Information

Welcome to weddingbells. This Refund and Returns Policy explains the conditions under which you may request a refund or return of products purchased from our online store.

2. Eligibility for Refunds

2.1. Time Frame

Requests for refunds must be submitted within 30 calendar days of the delivery date.

2.2. Condition of Items

Returned items must be unused, in their original packaging, and in the same condition as received.

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] with your order number and reason for the return.

3.2. Shipping the Return

After approval, you will receive a prepaid shipping label. Pack the items securely and attach the label. You are responsible for any additional shipping costs if the return is not approved.

4. Non‑Refundable Items

• Custom or personalized products.
• Gift cards and digital download items.
• Items marked as final sale.

5. User Responsibilities

• Provide accurate contact and order information.
• Follow the return instructions provided by weddingbells.
• Ensure that returned items are packaged to prevent damage during transit.

6. Contact Information

If you have questions about this policy, please contact us:

• Email: [email protected]
• Phone: +1 (858) 298-5499
• Address: 7658 Southwest Elm Way, San Diego, California 92168, United States

7. Legal Disclaimer

All refunds are processed in accordance with applicable consumer protection laws. weddingbells reserves the right to modify this policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised policy.